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    Be aware, we'll be calling from our customer service number 711 000 711. Thanks!

    You asked for my ID, how can I send it to Lobster?

    Online

    As part of the registration process on our website you are given the option to upload a photo or scan of your ID document. This is the easiest and quickest way and will speed up your application.

    Email

    If you don’t have the documents to hand during registration don’t worry! Another easy way would be to email a copy of your passport or ID card to: itsme@lobster.es

    Getting started

    Start here! Let’s talk about getting you started with Lobster.

    Plans and more

    Coverage, plans, costs and swapping your t-shirt six time a day!

    Keeping your Spanish number

    So you want to give Lobster a go but like your number? Not a problem!

    Using data

    Where can I use my data? How much have I used? And loads more…

    Calling and using your phone abroad

    No surprises here! Calling an international number and using your phone abroad is easy with Lobster.

    My Lobster account

    Managing my plans – the easy way.

    Other stuff

    Boring legal stuff and things that don’t really fit into other categories.