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    How will I know when my number is transferred to Lobster?

    Once you’ve told us you want to transfer your number from your old network to your new Lobster plan, it’s plain sailing!

    The transfer takes place between 02:00 and 06:00 on the chosen day to avoid disruption. Unless you’ve requested a date in advance, the full transfer process will take a maximum of 5 days (some people in Spain don’t work weekends!), but doesn’t normally take longer than 2 days. We’ll let you know what date your number will be transferred. During the transfer window you won’t be able to use your number for a few hours. We’ll also let you know once your number is transferred and when your Lobster SIM card is activated.

    Getting started

    Start here! Let’s talk about getting you started with Lobster.

    Plans and more

    Coverage, plans, costs and swapping your t-shirt six time a day!

    Keeping your Spanish number

    So you want to give Lobster a go but like your number? Not a problem!

    Using data

    Where can I use my data? How much have I used? And loads more…

    Calling and using your phone abroad

    No surprises here! Calling an international number and using your phone abroad is easy with Lobster.

    My Lobster account

    Managing my plans – the easy way.

    Other stuff

    Boring legal stuff and things that don’t really fit into other categories.