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    What happens if I want to stop my plan?

    You’re free to stop your plan any time you like by just giving us a call or visiting your Lobster account. You can keep using your plan until it finishes, then it will be stopped.

    Your number and remaining credit balance will be kept for you for up to 12 months. You’re able to receive calls and texts only in the first month of your plan being stopped.

    You can start your plan again at any time by giving us a call or visiting your Lobster account and your plan will restart from that day. And don’t worry, we’ll tell you if your 12 months are coming up. If after 12 months you have not started your plan again, then we’ll close your account, and that’ll be that.

    Getting started

    Start here! Let’s talk about getting you started with Lobster.

    Plans and more

    Coverage, plans, costs and swapping your t-shirt six time a day!

    Keeping your Spanish number

    So you want to give Lobster a go but like your number? Not a problem!

    Using data

    Where can I use my data? How much have I used? And loads more…

    Calling and using your phone abroad

    No surprises here! Calling an international number and using your phone abroad is easy with Lobster.

    My Lobster account

    Managing my plans – the easy way.

    Other stuff

    Boring legal stuff and things that don’t really fit into other categories.