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Frequently asked questions

Browse through our frequently asked questions to find answers to your questions. If you can’t find what you’re after, contact us or give us a call!

Are calls and texts all unlimited?

Our fantastic international plans: Mobile Small, Mobile Medium, and Mobile Large, all come with data, unlimited calls and texts (starting from just €12.99!). Everything’s included, calls and texts in Spain, to the UK, Belgium, Denmark, France, Germany, Gibraltar, Ireland, Netherlands, Norway, Portugal, Romania, Sweden, and the United States.

Our Just Spain plan comes with data and unlimited calls in Spain.

Unlimited calls and texts are subject to our fair usage policy to ensure a reasonable use. To keep things fair, your usage should not exceed 20 times the average customer usage over a 28 days period, and should not exceed 150 different telephone numbers in the same period.

What’s more, with all our plans when you’re travelled abroad outside of Spain you can use your plan’s calls and texts in and between most European countries including the UK, and you can even use your data too, with no extra charge subject to our fair usage policy.

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