Bundle any mobile and fibre plan and save!

We have full national coverage in Spain, running on the Movistar network (and they don’t come any bigger or better than that!). Our coverage gives you super fast data. And we have great international coverage too.

So you can call all those long lost friends in Australia, or use your phone when you’re traveling abroad on business or on holiday.

Absolutely! You can bring your existing Spanish mobile number to Lobster with ease. We can transfer any mobile number registered in Spain. Numbers from other countries (such as the UK) can’t be transferred, but don’t worry, we can provide you with a brand‑new Spanish number if needed.

Once you purchase your Lobster SIM, simply activate it and we’ll take care of transferring your Spanish mobile number over to Lobster. It usually takes 24 to 48 hours (excluding weekends and bank / public holidays). The transfer is carried out overnight, and we’ll notify you once it’s been done. Once the transfer is complete, pop in your Lobster SIM and continue using your same number as always!

After placing your order for fibre, we’ll automatically schedule for you the first available installation appointment. You can always change the appointment if needed.

On the day of the installation appointment a friendly technician will come to your home to install your fibre.

Once the technician arrives, you or another person of legal age should be present during the installation. If you already have had fibre in your home with another provider, the installation should be very quick usually taking around an hour. If it’s a brand new fibre installation, it may take a little longer. The installation time varies from house to house.

Your fibre service will be activated once the technician completes the installation. You can then enjoy the service and start browsing, streaming, and much more at ultra-fast speeds!

After placing your order for fibre, we’ll automatically schedule for you the first available installation appointment. You can always change the appointment if needed.

On the day of the installation appointment a friendly technician will come to your home to install your fibre. Your fibre service will be activated once the technician completes the installation. You can then enjoy the service and start browsing, streaming, and much more at ultra-fast speeds!

For your first month we’ll only charge you the days that your fibre service has been active in that month, by prorating the monthly price of your fibre plan. So, if your fibre was activated in the middle of the month, then you’d only pay half the monthly price of your fibre plan for the first month.

The charge for the first month will be made on the same day that the fibre is installed and activated or the day after.

The installation is completely free of charge. A friendly technician will come knocking at your door and get everything installed and activate your fibre service. We’ll also provide you with a super Wi-Fi router at no charge too! If for any reason you cancel your fibre service in the future, we’ll need you to return the router to us.

So that we can offer you free installation, the fibre service has a minimum commitment period of 12 months. This starts from when your fibre service is activated.

If for any reason you cancel your fibre service before completing the minimum commitment period, then you’ll be charged a fee for the fibre installation costs. If you cancel during your first 6 months, then a fee of €120 plus taxes will be charged. From month 7 to 12, a fee of €10 plus taxes will be charged for each month remaining from and including the month in which the cancellation takes place until completing the minimum commitment period.