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to the UK and other countries.
to the UK and other countries.
to the UK and other countries.
With Lobster absolutely everything is in English! Like this website. Or your bills. Or even our customer service. We speak your language.
Yep, unlimited texts and calls in Spain, to the UK and loads of other countries are included in our international plans. So you can natter for as long as you like!
You can change your plan, and stop and start it, any time you like. You can also park your number. There are no commitments or hidden surprises.
Simple!
You can sign up online on our website or by giving us a call for free on 1661. Also, you can visit any one of our friendly selected retail stores. We have a handy store finder in the Help section on our website so that you can easily find the store nearest to you.
Just tell us which plan you want, register with an email address and password, confirm your identity with a passport or other official form of ID, and provide your credit or debit card payment details through a totally secure process, and you’re good to go. Don’t worry, it doesn’t have to be a Spanish credit or debit card!
Of course. You can keep your number as long as it is a Spanish one. We can’t transfer numbers belonging to the UK or any other country which is not Spain. We can always give you a brand new number. Either way, it’s simple:
- If you want to take a brand new number then once you’ve activated your SIM, simply pop it into your phone and you’re good to go.
- If you want to keep your existing number, then having activated your SIM, we’ll start the process to bring your number over from your current operator. You don’t have do anything. The transfer normally takes 24 hours. Don’t worry though, we’ll tell you in advance the day the transfer will take place (it all happens in the small hours of the morning). Once the transfer’s done, your old SIM card will stop working and you can then pop your new SIM card from us into your phone. And that’s it! You’re good to go with the same number as you had before.
Good question. You can start a plan whenever you like. Our plans run for 28 days. So, if you started your plan on 1st January, then it would run from midnight 1st January through to midnight on 28th January. You don’t need to remember to renew it, we’ll do that for you. Remember, you are free to stop and start any time you like.
Not a problem. We’ll alert you immediately, stop you there, and you won’t be charged a penny more. Don’t worry though, if you want more data you can change to a new plan any time you want. Or you can simply add more data until your plan finishes.
Yes you can!
With all our plans when you’re outside of Spain you can use your plan’s calls and texts in and between most European countries including the UK, and you can even use your data too, with no extra charge.
If you’re travelling a bit further than the UK and most European countries you can use you phone there too as our network extends to most international destinations, however any time you make a call, send a message, or use data it will be deducted from your credit.
We accept most credit and debit cards. There are some cards we don’t currently accept like American Express and Diners.
Lobster provides an excellent service which is perfect for English speakers living in Spain. They do not lock customers into contracts, and have various tariffs available to suit different needs. The plans are all excellent value, and include unlimited calls/texts within Spain and to various other countries (including EU, USA and UK). I am also able to use my phone without roaming charges when travelling within the EU and UK. I would highly recommend Lobster.
Prices are incredibly competitive, information is clear and concise, and on the couple of occasions when I have had to contact Lobster the 'all-in-English' customer service was hugely helpful for someone (me) whose Spanish is poor... but improving slowly!
What more can I say, other than "it just works!". Easily 5* and very happy to recommend to others.
My Wife & I have been using Lobster for 2 years plus, absolutely the best provider we have used. Staff are really helpful & knowledgeable about their product.
Great data package, along with free text and calls to the Uk. 10/10
If you’re looking for a sim only, no contract, mobile phone deal then you can't do better than Lobster. Free unlimited calls within Spain and to the UK plus loads of other countries. Loads of data too. Amazing.
I have been using Lobster mobile for several years now and I'm very happy with the service. I never have any problems with coverage, have plenty data available and often make calls to the UK which are all included in my monthly plan
Excellent service & value for money
Great price, great coverage, such a helpful customer service team.....100% recommend.
We have been with Lobster for a few years now and found the service and staff very good, on our return from the UK we had no service and spoke to one of your staff at the Habaneras shopping centre who explained what had happened, very helpful we have recommended Lobster to friends
I'm a new Lobster customer! I am very satisfied with you!
For a retired expat in Spain Lobster offers everything that I require from a mobile phone network. The fact that I can call an English-speaking Customer Services department is a bonus. The cost and data levels are very competitive and fulfill my needs satisfactorily. Well recommended.
After 20 years living in Spain, it is without a doubt the best service I have ever received and it just continues to get better and better as Lobster improve their network.
A really good value package. Am able to use in Spain and uk with no problems - having massive data available and brilliant technical support. Thank you Lobster
Great value and very good service from contact centre. Would definitely recommend.
Great service both online and by telephone to English speaking personal. I always recommend Lobster to all my friends and have been a member for a few years now and wouldn't go with any other provider.
Simply the absolute best service of it's kind. I'll keep using it as long as I am in Spain. HIGHLY RECOMMENDED !!!
Great service. Great value for money.
Great prices, great customer service. Overall simply the best.
Really quick and easy set up, if any problems they have great customer service. Great value for money, really recommend
Excellent service, and customer support, would recommend them to anyone. Perfect plan for my Wife and myself living in Spain with relatives back in the UK.
Competitive prices compared with the local alternatives.
Excellent service and affordable tariffs. Highly recommend
Lobster are excellent, the price the service, just call & they will talk you through any issues, I can't recommend them highly enough, & excellent value for money.
Lobster It's Fantastic Service, no hassle. Just use it and pay at the end of the date you set it up with them. Excellent in all ways and a first class service in general. And the price is also well worth it being able to phone the UK back home is a god send just alone. A++++++++
I've been a Lobster customer for several years now, Very happy, highly recommend.
After my UK contract expired I was recommended to Lobster by a friend and have been very happy with the service including when visiting the UK.
Customer service was excellent when I had a query as well. 5 Stars
Excellent. Brilliant service. Incredible value. Hassle free.
Everything you could ever need. Highly recommended.
The 'Got to Have' mobile phone service for all British Expats in Spain. Great value for money and brilliant customer service.
Great service and coverage. Excellent value for money and customer support. I recommend to everyone regardless of their nationality.
Excellent company brilliant customer service if you have a problem they take there time to explain in easy steps.
I have found nothing to complain about and a lot to praise. Good value, good service and in english. What more could you ask?
Been with them several years SUPERB! Am very happy
Been with Lobster almost a year now and the signal has been perfect. Visited UK a few months ago and again the signal spot on. Plenty of data for a very good price. One happy customer!
Excellent. Brilliant service. Incredible value. Hassle free.
Everything you could ever need. Highly recommended.
Lobster is a great mobile service- does all it says it will do at a great price.
Lobster was recommended to us by a friend and we found set up and usage very easy. We are able to change our package as and when we need to so find that not needing a contract is ideal. We would happily recommend Lobster.
Great price, great coverage, and fantastic customer service.
Great Spanish mobile service for English speaking. Highly recommended.
Easy to sign up for with friendly & helpful staff + great pricing for everything I need.
I've been with quite a few providers over the years... LOBSTER is without doubt the BEST. Long may they continue. Thanks Lobster!!
Great value for money, no contract and the ability to park your number makes this network a winner. Highly recommended.
Lobster has been an excellent service working both in Spain and the UK. Levels of service is easy to understand and staff are excellent in assisting you when you want to discuss something in English.
Great price... easy to set up and use... all in English... excellent service.
Extremely friendly and helpful when I joined Lobster. Have had no problems with the service. I would highly recommend them.
Both my husband and I were introduced to lobster when we moved to Spain.
Service, tarrif, value for money have been excellent and we would ( and have) be more than happy to recommend for any nationality.
Great value for money and service
I have had good support and fantastic to use my lobster sim outside of Spain with no hassles. Had a contract for 18 months with them and although they have only once put up the monthly fee, by 1 euro, they gave me tons more data for free so I was not at all offended, the opposite. Compared to the big Spanish mobile operators ( I shall call one of them "Hotel California", once there, you can never leave lol) they are cheap and honest. Keep it up Lobster
Lobster provides an excellent service which is perfect for English speakers living in Spain. They do not lock customers into contracts, and have various tariffs available to suit different needs. The plans are all excellent value, and include unlimited calls/texts within Spain and to various other countries (including EU, USA and UK). I am also able to use my phone without roaming charges when travelling within the EU and UK. I would highly recommend Lobster.
Prices are incredibly competitive, information is clear and concise, and on the couple of occasions when I have had to contact Lobster the 'all-in-English' customer service was hugely helpful for someone (me) whose Spanish is poor... but improving slowly!
What more can I say, other than "it just works!". Easily 5* and very happy to recommend to others.
My Wife & I have been using Lobster for 2 years plus, absolutely the best provider we have used. Staff are really helpful & knowledgeable about their product.
Great data package, along with free text and calls to the Uk. 10/10
If you’re looking for a sim only, no contract, mobile phone deal then you can't do better than Lobster. Free unlimited calls within Spain and to the UK plus loads of other countries. Loads of data too. Amazing.
I have been using Lobster mobile for several years now and I'm very happy with the service. I never have any problems with coverage, have plenty data available and often make calls to the UK which are all included in my monthly plan
Excellent service & value for money
Great price, great coverage, such a helpful customer service team.....100% recommend.
We have been with Lobster for a few years now and found the service and staff very good, on our return from the UK we had no service and spoke to one of your staff at the Habaneras shopping centre who explained what had happened, very helpful we have recommended Lobster to friends
I'm a new Lobster customer! I am very satisfied with you!
For a retired expat in Spain Lobster offers everything that I require from a mobile phone network. The fact that I can call an English-speaking Customer Services department is a bonus. The cost and data levels are very competitive and fulfill my needs satisfactorily. Well recommended.
After 20 years living in Spain, it is without a doubt the best service I have ever received and it just continues to get better and better as Lobster improve their network.
A really good value package. Am able to use in Spain and uk with no problems - having massive data available and brilliant technical support. Thank you Lobster
Great value and very good service from contact centre. Would definitely recommend.
Great service both online and by telephone to English speaking personal. I always recommend Lobster to all my friends and have been a member for a few years now and wouldn't go with any other provider.
Simply the absolute best service of it's kind. I'll keep using it as long as I am in Spain. HIGHLY RECOMMENDED !!!
Great service. Great value for money.
Great prices, great customer service. Overall simply the best.
Really quick and easy set up, if any problems they have great customer service. Great value for money, really recommend
Excellent service, and customer support, would recommend them to anyone. Perfect plan for my Wife and myself living in Spain with relatives back in the UK.
Competitive prices compared with the local alternatives.
Excellent service and affordable tariffs. Highly recommend
Lobster are excellent, the price the service, just call & they will talk you through any issues, I can't recommend them highly enough, & excellent value for money.
Lobster It's Fantastic Service, no hassle. Just use it and pay at the end of the date you set it up with them. Excellent in all ways and a first class service in general. And the price is also well worth it being able to phone the UK back home is a god send just alone. A++++++++
I've been a Lobster customer for several years now, Very happy, highly recommend.
After my UK contract expired I was recommended to Lobster by a friend and have been very happy with the service including when visiting the UK.
Customer service was excellent when I had a query as well. 5 Stars
Excellent. Brilliant service. Incredible value. Hassle free.
Everything you could ever need. Highly recommended.
The 'Got to Have' mobile phone service for all British Expats in Spain. Great value for money and brilliant customer service.
Great service and coverage. Excellent value for money and customer support. I recommend to everyone regardless of their nationality.
Excellent company brilliant customer service if you have a problem they take there time to explain in easy steps.
I have found nothing to complain about and a lot to praise. Good value, good service and in english. What more could you ask?
Been with them several years SUPERB! Am very happy
Been with Lobster almost a year now and the signal has been perfect. Visited UK a few months ago and again the signal spot on. Plenty of data for a very good price. One happy customer!
Excellent. Brilliant service. Incredible value. Hassle free.
Everything you could ever need. Highly recommended.
Lobster is a great mobile service- does all it says it will do at a great price.
Lobster was recommended to us by a friend and we found set up and usage very easy. We are able to change our package as and when we need to so find that not needing a contract is ideal. We would happily recommend Lobster.
Great price, great coverage, and fantastic customer service.
Great Spanish mobile service for English speaking. Highly recommended.
Easy to sign up for with friendly & helpful staff + great pricing for everything I need.
I've been with quite a few providers over the years... LOBSTER is without doubt the BEST. Long may they continue. Thanks Lobster!!
Great value for money, no contract and the ability to park your number makes this network a winner. Highly recommended.
Lobster has been an excellent service working both in Spain and the UK. Levels of service is easy to understand and staff are excellent in assisting you when you want to discuss something in English.
Great price... easy to set up and use... all in English... excellent service.
Extremely friendly and helpful when I joined Lobster. Have had no problems with the service. I would highly recommend them.
Both my husband and I were introduced to lobster when we moved to Spain.
Service, tarrif, value for money have been excellent and we would ( and have) be more than happy to recommend for any nationality.
Great value for money and service
I have had good support and fantastic to use my lobster sim outside of Spain with no hassles. Had a contract for 18 months with them and although they have only once put up the monthly fee, by 1 euro, they gave me tons more data for free so I was not at all offended, the opposite. Compared to the big Spanish mobile operators ( I shall call one of them "Hotel California", once there, you can never leave lol) they are cheap and honest. Keep it up Lobster