How will I know when my phone number is transferred to Lobster?
Once you’ve told us you want to transfer your number from your old network to your new Lobster plan, it’s plain sailing!
The transfer takes place between 02:00 and 06:00 on the chosen day to avoid disruption. Unless you’ve requested a date in advance, the transfer normally takes 24 hours. We’ll let you know what date your number will be transferred. Once the transfer’s done, your old SIM card will stop working and you can then pop your new SIM card from us into your phone. And that’s it! You’re good to go with the same number as you had before.
