Can I use my Lobster mobile when travelling abroad (roaming)?
Yes you can!
Your Lobster plan is activated so that you can use your phone outside of Spain, and you don’t need to do anything.
If you are travelling to the UK or most European countries
With all our plans when you’re outside of Spain you can use your plan’s calls and texts in and between most European countries including the UK, and you can even use your data too, with no extra charge subject to our fair usage policy.
Remember, premium numbers and some special numbers in the country you are travelling to cannot be called.
Here’s the full list of European countries where you can use your plan’s calls and texts and data with no extra charge:
- 🇬🇧 United Kingdom
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇬 Bulgaria
- 🇭🇷 Croatia
- 🇨🇾 Cyprus
- 🇨🇿 Czechia
- 🇩🇰 Denmark
- 🇪🇪 Estonia
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇮 Gibraltar
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇸 Iceland
- 🇮🇪 Ireland
- 🇮🇹 Italy
- 🇱🇻 Latvia
- 🇱🇮 Liechtenstein
- 🇱🇹 Lithuania
- 🇱🇺 Luxembourg
- 🇲🇹 Malta
- 🇳🇱 Netherlands
- 🇳🇴 Norway
- 🇵🇱 Poland
- 🇵🇹 Portugal
- 🇷🇴 Romania
- 🇸🇰 Slovakia
- 🇸🇮 Slovenia
- 🇸🇪 Sweden
So, what’s our fair usage policy?
- Your usage and stay in other countries do not exceed your usage and stay in Spain over a period of 4 months
- When travelling abroad you can use the data from your plan’s data allowance up to a fair usage limit:
| Plan | Data allowance fair usage limit in the UK | Data allowance fair usage limit in most European countries |
|---|---|---|
| Just Spain | 5 GB | 14 GB |
| Small | 5 GB | 16 GB |
| Medium | 10 GB | 24 GB |
| Large | 15 GB | 31 GB |
If you reach your plan’s data fair usage limit, then we’ll alert you immediately and stop you there. Don’t worry though, if you would like to continue using data while abroad, simply renew your plan, or change to a new plan, and you’ll be able use data again. Once done you’ll be good to go to use data again while abroad.
If you are travelling a bit further than the UK and most European countries
If you’re travelling a bit further than the UK and most European countries you can use you phone there too as our network extends to most international destinations, however any time you make a call, send a message, or use data it will be deducted from your credit. All you need to do is make sure you’ve added enough credit and off you go.
Remember, premium numbers and some special numbers in the country you are travelling to cannot be called.
