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    Be aware, we'll be calling from our customer service number 711 000 711. Thanks!

    Can I keep my existing Spanish mobile number?

    Of course. You can keep your number as long as it is a Spanish one. We can’t transfer numbers belonging to the UK or any other country which is not Spain. We can always give you a brand new number. Either way, it’s simple:

    • If you want to take a brand new number then once you’ve activated your SIM, simply pop it into your phone and you’re good to go.
    • If you want to keep your existing number, then having activated your SIM, we’ll start the process to bring your number over from your current operator. You don’t have do anything. The transfer normally takes 24 hours. Don’t worry though, we’ll tell you in advance the day the transfer will take place (it all happens in the small hours of the morning). Once the transfer’s done, your old SIM card will stop working and you can then pop your new SIM card from us into your phone. And that’s it! You’re good to go with the same number as you had before.

    Getting started

    Start here! Let’s talk about getting you started with Lobster.

    Plans and more

    Coverage, plans, costs and swapping your t-shirt six time a day!

    Keeping your Spanish number

    So you want to give Lobster a go but like your number? Not a problem!

    Using data

    Where can I use my data? How much have I used? And loads more…

    Calling and using your phone abroad

    No surprises here! Calling an international number and using your phone abroad is easy with Lobster.

    My Lobster account

    Managing my plans – the easy way.

    Other stuff

    Boring legal stuff and things that don’t really fit into other categories.