So, this bit’s neat – and especially useful if you’re heading abroad for an extended break. You can ‘park’ your number at any time, no need to wait until your plan finishes. We’ll simply freeze it as well as any remaining unused data and credit balance right there and then, for up to 12 months. While your number is frozen you won’t be able to receive any calls or texts.
You can unfreeze your number on your return, just like it was before – same unused data, same credit balance – and enjoy the rest of the days you had left in until your plan finishes when you parked it first of all. If after 12 months you have not unfrozen your plan, then sadly you’ll lose your number. To park your number simply log in to your Lobster account or give us a call.