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Why do I need credit?

Most of your mobile use will be included in your plan. However, the following services aren’t included in our plans, so you’ll need credit to use them:

  • Calling Spanish premium numbers and special numbers (like 901 and 902 numbers) are charged, for prices click on the price guide at the bottom of this page.
  • Calling international numbers (other than those included in your plan).
  • Using your phone abroad when you’re travelling a bit further than the UK and most European countries.

Simply load some credit onto your account, and you’ll never be charged a penny more than that. You decide how much and are in full control. Once the credit’s in there, you can choose when and how you use it. It will never expire. If you run out of credit, then we’ll let you know.

Getting started

Start here! Let’s talk about getting you started with Lobster.

Plans and more

Coverage, plans, costs and swapping your t-shirt six time a day!

Keeping your Spanish number

So you want to give Lobster a go but like your number? Not a problem!

Using data

Where can I use my data? How much have I used? And loads more…

Calling and using your phone abroad

No surprises here! Calling an international number and using your phone abroad is easy with Lobster.

My Lobster account

Managing my plans – the easy way.

Other stuff

Boring legal stuff and things that don’t really fit into other categories.