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Frequently asked questions

Browse through our frequently asked questions to find answers to your questions. If you can’t find what you’re after, contact us or give us a call!

How much data do I have left on my mobile plan?

You can keep track of your data usage by logging into your Lobster account on our website or with our app. You can also dial *100# to check your data balance.

Alternatively, you can give us a call and we’ll happily tell you (in English too!). We’ll also alert you when you’re getting close to your data limit and again when you’ve reached it.

Decorative Line
Monday to Saturday from 9am to 9pm (Canaries: 8am to 8pm)
Join Lobster
Call 1661
Already a customer
Call 711
From outside Spain
+34 711 000 711