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I’ve lost my SIM card! What do I do?

If your Lobster SIM card is lost or gets broken, or you have a new phone that uses a different size SIM card, you can replace it with a new SIM. You can order a new SIM by calling us on 1661.

Once ordered, your new SIM should arrive within a few days. Once your SIM has been received you can activate it by calling us.

Getting started

Start here! Let’s talk about getting you started with Lobster.

Plans and more

Coverage, plans, costs and swapping your t-shirt six time a day!

Keeping your Spanish number

So you want to give Lobster a go but like your number? Not a problem!

Using data

Where can I use my data? How much have I used? And loads more…

Calling and using your phone abroad

No surprises here! Calling an international number and using your phone abroad is easy with Lobster.

My Lobster account

Managing my plans – the easy way.

Other stuff

Boring legal stuff and things that don’t really fit into other categories.